Many users who start using their first hosting account, or switch companies, normally have enquiries with respect to how certain tasks are performed or bump into difficulties when setting up different things like e-mails, website settings, and so on. Because of this, a lot of companies have compiled documentation with common questions and problems in order to help their clients get info quickly and easily. As a result, the customer care team representatives can spend more time on actual issues that given customers may be facing, because the solution for the minor things will be available on the web and customers will be able to easily solve them without having to touch base with the customer service staff. Having exhaustive documentation is really important, especially for new clients without any prior experience, as the web hosting service involves a huge number of functions and lots of individuals can become puzzled about what to do. A good knowledge base can both help you perform the operations that you need and find out how the web hosting service works as a whole.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages feature a detailed knowledge base where you can find info about all the issues that you may possibly confront and their resolutions. You can learn how to create and administer a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but yet you’re unable to send email messages, for example. We have done our very best to be as thorough as possible and to encompass all possible options so as to help you save time and efforts and to provide you with different solutions for every problem. The knowledge base comprises informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whereas if you’d like to see the entire archive of articles, you should visit the all-inclusive Help section.