The service uptime is oftentimes ignored by a lot of people when they're searching for a new cloud hosting provider, but it can often be substantially more significant compared with the actual plan attributes. It won't matter how good a plan is if the websites hosted inside the account are offline for extended time periods. This type of downtimes are generally penalized by search engines, not mentioning the fact that site visitors will most likely not revisit a web site they encounter problems with. Because of this, it is important to look into the stability of the hosting service before you get a new account to be certain that the prosperity of your websites won't depend on third-party variables, but entirely on their content and on your marketing and advertising campaigns.

Service Uptime Guarantee in Cloud Hosting

When you purchase a cloud hosting plan from us, we guarantee that your sites are going to be working no less than 99.9% of the time. We've practically eliminated the web hosting server downtime by using an innovative cloud hosting platform in which different sets of servers deal with every aspect of the overall service - files, databases, e-mails, and so forth. In this way, if there is a problem with a server, the other machines inside the cluster will simply take over and your websites will not be affected the slightest bit. To prevent any infrastructure troubles, we furthermore have diesel-powered backup generators and several independent Internet providers. Competent professionals keep track of the web servers 24/7 to handle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.

Service Uptime Guarantee in Dedicated Web Hosting

All of our dedicated plans come with a 99.9% web server and network uptime warranty and repairs and maintenance procedures are included in the other .01% of the time. We check out each server thoroughly before we hand it over to the customer and we use new hardware components to avoid any prospect of hardware issues. Any unforeseen software issues are going to be resolved right away by our system admins as they keep track of all of the servers 24/7. To avoid infrastructural complications, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the online connectivity to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your web sites are flooded, we can take action quickly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper operation of your web sites.