There're lots of cloud hosting suppliers on the market today, yet the majority of them are resellers who have limited resources, particularly in terms of support. A good way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you will receive through this particular channel of communication will vary depending on the provider - several of them offer experienced telephone support, while others offer general and customer support only because some matters are more time-consuming and it would be a lot less difficult to be resolved through a trouble ticket, especially when the issue has to be escalated. However, it is good to find that you can get in touch with your website hosting supplier since there're countless small-scale matters that can be taken care of efficiently and in a very timely manner through a phone call, not mentioning that you are able to get additional info for the services even before you become a customer.
Phone Support in Cloud Hosting
As we have live phone support 14 hours a day, you can call us and consult with one of our customer support representatives to find out more about the Linux cloud hosting packages that we supply and ensure that our servers meet the system requirements for your web sites before buying anything. For your convenience, we now have phone numbers on as many as 3 different continents so you can call the one closer to you - in the USA, Great Britain or Australia. In case you're already an existing customer, you can give us a call about general and billing issues, or even about some technical matters. In case the issue is strictly technical or it needs more time to handle, you should employ our ticketing system, that will allow both you and our tech support crew to keep track of the information supplied by both sides.