A 99.9% Server Uptime
We’ve set up our cloud hosting system using dependable hardware and heavily tweaked software. Our admins have installed a tweaked version of Security–Enhanced Linux on each of our machines in order to ensure maximum protection and dependability. We have set up several DDoS protection tools together with very powerful firewall software to make sure our internal network is impregnable and secure.
All our Linux cloud hosting packages packages offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to offer an outstanding hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our own custom internal network so as to ensure a blazing–fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you opt for: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not pleased with our hosting services, or if you think that they are insufficient, or if you decide that you want a Linux VPS hosting packages instead of a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domain names even if you cancel your web hosting account with us.
24/7 Technical Support
We have meticulously selected each member of our 24x7 support department to make certain that we can offer you the best support that you can possibly get. Each of our tech support engineers has many years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re available to you 24–7–365 – you will be able to touch base with them at any time and they’ll get back to you as fast as possible.
Their average ticket response time is below twenty minutes, whilst with other hosting firms you need to wait for days. Besides, we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered within sixty minutes.