Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all of our Linux cloud hosting packages packages, meaning that every single assistance question you send will undoubtedly be reacted to in less than one hour maximum. Our support team members are qualified to swiftly sort out any issue and to offer you well timed guidance on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any question you may have connected to our solutions. We’ve professionals on duty all the time to supply solutions at any time necessary. You may use the ticketing system or post an email anytime, alternatively you can pick up the phone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • SmartBuy Web Hosting’s Control Panel gives you a wide–ranging practical knowledge base that’s built–into all areas. In each area, you’ll find a Help button which will load for you a list of step–by–step online classes on how to utilize a selected option or perform a selected action. In addition, we have created educational movies in an effort to get a better idea of the Control Panel’s interface.