Tech Support Channels
A 60–Minute Support Ticket Response Guarantee
We provide a 60–minute response warranty for every support ticket or email that you send to the tech support team. We’ll swiftly reply to all typical inquiries and forward right away the case to our administrators if further assistance is required. If you order the Admin Services package, we will perform any of the included tasks at a time that has been discussed with you earlier.
A Top–Notch Customer Service
We will be online for you 24–7–365 to answer any inquiries that you may have about our Web Hosting Control Panel or any of the apps that we have installed for you on the dedicated hosting server. If you also need assistance handling server administration procedures, you can examine our Admin Services package, which includes data backup disk storage space, OS updates on a weekly basis, server monitoring and rebooting services, as well as software installation and troubleshooting services
An Intuitive Help Area
Our Web Hosting Control Panel was pre–installed for every Linux dedicated servers hosting package. Among its features is a very handy integrated knowledge base that will walk you step by step on how to use it. The majority of instructional articles in addition video versions that show all the tasks that you can carry out in a highly illustrative manner. You will find the educational articles and the video tutorials in the upper right corner of each section of the Web Hosting Control Panel.