Q: What exactly does web site migration mean and what does it entail?

A: The website migration service that we are offering is free (within a certain limit). We’ll transfer your website(s) to our super–modern cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can result in lost information and undesirable downtime. For this reason, we’ll accomplish all that for you for free!We have highly experienced administrators whose main responsibility is to make certain that your site functions exactly as it did on your old web hosting platform. The administrators are experts in migrating custom–made web sites, as well as web sites that are based upon popular web apps such as WordPress and Joomla.

Q: What exactly does web site migration mean and what does it entail?
Q: Just how long will it take for my web site to be migrated to your platform?

A: While we cannot give you an exact time interval, because there are plenty of variables, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll do our very best to move your website within 48h, and in certain cases – within 24h (when the website content is not very large).

Q: Just how long will it take for my web site to be migrated to your platform?
Q: What info will I be required to give to your Website Migration Department?

A: We will need the login details for your current web hosting provider’s Control Panel and the site’s name (domain name).

Q: What info will I be required to give to your Website Migration Department?
Q: The login details for my hosting account are sensitive. How can I trust you?

A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a client. We’re committed to protecting the security of the private information gathered from the clients. To achieve that, we employ technical safety measures to avoid the loss, the abuse, the alteration or the unauthorized leakage of the private info under our control. The measures include, but are not limited to: physical, digital and administrative operations to protect and secure the details that we accumulate on the World Wide Web. When we ask users to present financial info (such as a debit card number), this info is encoded using the Secure Sockets Layer (SSL) encryption technique.

Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any downtime for my web site?

A: Your web site will continue to work exactly like it did before with your previous hosting provider. Once we are through with the transfer, your website will be configured to work on our system and we’ll ask you to preview it. If it is working correctly, all you will need to do is update the NS records for your domain name. Your website will be migrated to us with no downtime whatsoever.

Q: Will there be any downtime for my web site?
Q: Will my old web hosting provider need to provide any information/help?

A: While we migrate your web content, your web hosting provider won’t be aware of the migration at all. We won’t get in touch with them in any way.

Q: Will my old web hosting provider need to provide any information/help?
Q: Does it make a difference what platform my current provider is using?

A: Yep. We support all common Linux–based web hosting platforms. We do not support Windows–powered hosting platforms, since we don’t provide Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary web site creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make a difference what platform my current provider is using?